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Develop and describe in detail a training program you have designed using the concepts discussed in this class. The context and audience for your manual are as follows: You are an expert consultant and you were hired by a corporation to manage conflicts that have been occurring in the workplace. Essentially the corporation wants you to teach them “how” to manage conflict effectively so after you leave they can manage their own conflict without the assistance of a third party. Note: Your manual should cover content material. Its focus should be on a set of activities, techniques, processes, methods, and procedures to help the employees to navigate and manage conflict effectively. Please include the following: Table of contents References Section 1: Introduction to Training Provide a detailed agenda for your training. Present the objectives of your training. Provide a detailed description of the problem. Section 2: Strategies & Techniques Define and explain some of the triggers that cause conflict. Identify conflict management strategies. ** Show how to mitigate/manage/control conflict. Identify conflict management techniques. ** Use case studies, activities, and exercises to implement strategies. Discuss the importance of understanding diversity within the context of conflict management.