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Module 1: Conflict Resolution Activity 3 A Team Versus a Collection of Individuals | Pioneer Network (Links to an external site.) Talks about 2 different kinds of “Teams”. CNA plus has a great article about conflict resolution Found at https://cna.plus/conflict-resolution-8-tips/ (Links to an external site.)Â After reading these two articles, write a 2-3 page paper (not including cover page and references) on how the situation might be handled by the two types of teams, and which approach you think would have the best response. When Harper comes in for her shift, she finds out that she is floating to a different floor. She has never been on this floor before and does not know the routine. Although she has over three years of experience, Harper feels nervous asking the staff questions about the floor. References: Hawkins, M. (2018). A Team Versus a Collection of Individuals. Pioneer Network. https://www.pioneernetwork.net/a-team-versus-a-collection-of-individuals/ (Links to an external site.) Ball, W. S. (2020, June 11). 8 Tips for Conflict Resolution: How to Get the Best Results. CNA Plus. https://cna.plus/conflict-resolution-8-tips/

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